What actually makes a dog food hypoallergenic?
Two things: a novel protein your dog's immune system has never encountered, and a single-protein recipe with no other meats mixed in. A food that swaps chicken for a chicken-and-lamb blend isn't hypoallergenic in any useful sense — your dog can still react, and you can't tell what to.
Why kangaroo and turkey specifically?
Kangaroo is the cleanest novel protein available in Australia — almost no commercial pet food uses it, so most dogs have no prior exposure. Turkey is far less common than chicken and works well as a second option, or as the first protein you reintroduce after an elimination phase.
How long before I see a difference?
Digestive signs like loose stools and gas often settle within two to three weeks. Skin and ear symptoms take longer, because the skin needs time to heal — that's why the full trial runs eight weeks. Don't stop early, even if things look better.
Can I give treats during an elimination diet?
Only treats made from the exact same single protein. One chicken-based training treat or dental chew can invalidate weeks of work. If in doubt, use a few pieces of the meal itself as a reward.
Do I need to see a vet first?
Yes, and it's worth doing. Itching, ear infections and loose stools can also come from parasites, environmental allergens or infections. Your vet can rule those out and advise on how to transition your dog. This page isn't veterinary advice.
What if my dog reacts to kangaroo or turkey too?
It happens — food allergy is specific to the individual dog. Call us and we'll help you work out the next protein to test, or point you back to your vet if the pattern suggests something other than food.
How is it delivered and stored?
Meals are gently cooked, immediately frozen and delivered frozen across Melbourne and most of Victoria. Keep them in the freezer and move a day's worth to the fridge the night before.
Can I pause or cancel?
Anytime, from your account. Plans run fortnightly or monthly, and you can change portion size as your dog's needs change.